1. "What information do you gather about me when I'm at your site and what do you do with it?"

The information we gather about you really depends upon what you do while you're at our site. Below are common activities and what we will ask of you.

Purchases. Your complete name, address, phone number, e-mail, and credit card information are necessary for purchase and delivery. Because most of our customers like to know that we received their order, we use your e-mail address to send you an order confirmation. We also use your e-mail address to let you know when we ship your order.

From time to time, we exchange names, and other personal information with other companies whose products, and services might interest you, but only with your consent. If you do not want to have your name or other personal information shared with other companies, you can contact us by e-mail, phone, fax or in writing.

2. "Do you keep track of me as I move through the Sirvin Cigar Cigar site?"

For each visitor to our web site, our web server automatically recognizes only the visitor's domain name. We collect domain names and aggregate information on what pages visitors access or view. Essentially, our web site is an online store. As such, in order to better serve our customers, we need to know which pages they view and how they get there.

3. "Does Sirvin Cigar use cookies?"

Like any business, we need to know the effectiveness of various marketing efforts. We use cookies to identify how a person came to our site. This cookie contains absolutely no personal information about you. Cookies can be set with an expiration period. At Sirvin Cigar, our cookies are set to expire after 90 days.

4. Communicating with Sirvin Cigar via e-mail.

We read every message that comes to us. We also try to respond back within 24 hours of receipt. We save messages and/or e-mail addresses only for a few specific reasons. We save messages if we think we'll need to refer to them later when we communicate with the customer. We do not use e-mail addresses that we receive through our Customer Service form, or from e-mails that we receive in correspondence directly from you, for the purpose of promotion, unless authorized to do so.

5. "How can I review the information you have for me?"

If you created an online account, you may click on the 'Login' or 'My Account' link at the top of the page. There you will see the information you have supplied to us to place orders on our web site.

6. "How does Sirvin Cigar notify customers of changes to its privacy Policy?"

The current version of the Sirvin Cigar privacy policy will always be posted here.

Contact Information.

Sirvin Cigars
124 A&B Washington Ave
Endicott, NY, 13760, USA
P: 607.743.4272

We make sure that the information you supply to us remains secure and confidential.